Don't settle for anything less than a concierge diamond experience. Our owner, Karl Schwantes, will bring the luxury showroom experience to you, ensuring that every detail is perfect and your dream ring becomes a reality.
Book A Consultation
from start TO FINISH
The first step of the VIP experience is usually a consultation with a diamond expert. This can take place in the client's home, office or at a convenient location of their choice.
Once the client has discussed their needs and preferences with the diamond expert, they will move onto the design phase. The diamond expert will create a bespoke design, tailored to the client's specifications and desires.
The final step of the VIP experience is the delivery of the finished product. The diamond expert will arrange for the final piece to be delivered to the client, ensuring a flawless and hassle-free experience.
MORE THAN A DIAMOND JEWELLER
Receive tailored and exclusive one-on-one attention from experienced jewellery specialists. This ensures that you receive a completely bespoke and unique experience.
Enjoy privileged access to the finest and most sought-after jewellery collections, including those that are not available to the general public. This allows you to discover and select from a wider range of options.
Who's it for
CEO's and time poor professionals can now have access to our bespoke jewellery service with our concierge offering. Award-winning head designer, Karl Schwantes, will come to you at a time and location of your choice, bringing his design expertise and finest diamonds and stones to create something unique and exceptional. Book now, as this opportunity is strictly limited.
your vip appointment AWAITS with award-winning designer Karl Schwantes
Embrace the ultimate in luxury and exclusivity with our bespoke concierge service, tailored to your needs and schedule. Relax and let our team guide you on the journey towards creating your dream piece of jewelry, crafted with precision and care.
What our clients say
We pride ourselves on exceptional customer experience which is why we have 1000+ 5 star google reviews.
Had an amazing experience at Xennox. Fantastic customer service from Karl and the team! My wife’s engagement ring repairs were extremely poorly handled by another jeweller. Karl, and team, did an amazing job bringing it back to its former glory. My wife was over the moon to have her ring back to its original standard. Actually, she’s happier now after some suggestions from Karl. Highly recommend!
Thank you Karl and team.
Karl has been absolute amazing in bringing my engagement ring and wedding ring back to its glory. After loosing the rock and having to recreate the ring from scratch. I could not be happier with the result, the ring is just perfect! Thank you!
Best experience! Beautiful rings, cool calm and collected staff, and just an overall amazing atmosphere. Going in to get things organised always feels like a bit of fun. I just wish time would go faster so I can wear my wedding band sooner!! Photo included because it’s just so pretty